Question 1

Accepted Answer

To place an order with Cookies! by Gigi, simply navigate to the "Order" tab where you can create your custom cookie order. After you complete your order online, you will receive an email confirmation. Following this, we will contact you to finalize payment and arrange a convenient time for either pick-up or delivery. Please note that due to the homemade nature of our cookie business, we require full payment before we can begin baking your order. If payment is not received on the same day the order is placed, the pick-up or delivery day may be affected. This ensures that your cookies are made fresh and with the highest quality ingredients.
For custom orders, please contact us directly at cookiesbygigi22@gmail.com.

Question 2

How can I place a custom cookie order at Cookies by Gigi?

Accepted Answer

At Cookies by Gigi, we absolutely love bringing your unique cookie visions to life! Whether you're dreaming of cookies for a special occasion, a unique gift, or just because, we’re excited to collaborate with you and make your cookie dreams come true. Simply contact us and provide as much detail as possible about your desired designs, quantities, flavors, and any specific requirements. Our team will work closely with you to ensure your custom cookies are exactly how you envision them. We look forward to creating something special for you!
Call/Text: (847) 682-4546
Email: cookiesbygigi22@gmail.com

Question 3

What payment methods does Cookies! by Gigi accept?

Accepted Answer

Q: What are the payment terms and methods for ordering from Cookies by Gigi?

A: At Cookies by Gigi, full payment is due after your order is confirmed. This policy helps us maintain the quality and consistency of our homemade cookies by efficiently managing our baking schedule and ingredient procurement. We accept a variety of payment methods for your convenience, including cash and digital payments via Zelle and PayPal. By requiring full payment upfront, we can ensure that every batch of cookies meets our high standards and is delivered to you in a timely manner.
Thank you for supporting Cookies! by Gigi 🍪💛

Question 4

Are Cookies! by Gigi cookies suitable for individuals with food allergies?

Accepted Answer

At Cookies! by Gigi, we strive to create delectable homemade cookies for you to enjoy; however, it's important to note that our cookies do contain wheat, eggs, and butter. These ingredients make our treats particularly flavorful, but they also mean that our cookies may not be suitable for individuals with certain food allergies, such as those to gluten, dairy, or eggs. For those with severe allergies or dietary restrictions, we recommend contacting us directly for the ingredient list and potentially seeking alternatives that meet your specific needs. Your safety and satisfaction are our top priorities, and we are always here to answer any further questions you may have regarding our products.